Our Team.

Our team is our most important asset. Together they bring a diverse range of expertise, knowledge, skills all to ensure each individual help desk ticket and project is completed on time, on budget and to client satisfaction.

Kevin Wyness

Kevin Wyness

Director & Co-Founder

Co-founder of Escone Solutions, Kevin has been here from the start of this wild ride. In fact, he built the roller-coaster! A lover of Rugby Union, Muay Thai, dog walks with Haggis and a Gin & Irn Bru, Kevin certainly is a character around Escone. Kevin is involved in all pieces of the Escone portfolio, and knows how to get the best result for our clients - no matter what sector they operate in.

Mike Charles

Mike Charles

Director & Co-Founder

Co-founder of Escone Solutions, Mike built the rollercoaster with Kevin! He is one of the key pieces to the Escone puzzle, closely managing operations. An avid green tea drinker and Dons (Aberdeen FC) fan, Mike likes to be involved and make sure everyone is happy and working well.

Outside of work Mike is a family man as well as enjoying a beer every once in a while. As well as keeping himself fit, Mike can also be found jumping on the front line to aid ticket resolutions!

Alice Emmison

Alice Emmison

eBIS AND OPERATIONS TEAM LEAD

Alice is one of the longest serving colleagues at Escone and has been instrumental to our journey of growth. Primarily responsible for eBIS projects, Alice supports client’s day to day requirements ensuring they are happy and supported.

Away from work Alice is an active individual who can be found up the Scottish hills or working out in the gym or at home. WARNING: Pre 10am make sure Alice has had a coffee! Alice also enjoys cooking and spending time with friends and family.

Bridget Gray

Bridget Gray

Head of Consulting

Bridget has been with Escone since 2016 and joined the company as the Support Manager, managing the Escone Assist helpdesk operations and support function. Bridget has recently changed role and is now Head of Consulting, heading up and coordinating the consultancy side of the business, and ensuring that Escone can benefit customers via consultancy as well as managing and mentoring Business Analysts internally.

The musical member of the team, Bridget is a singer/songwriter in an electronic duo and also presents a fortnightly radio show promoting unsigned, independent and mainstream artists.

Jodie Donald

Jodie Donald

Support Lead

Jodie joined Escone as a 16-year-old apprentice straight out of school and has now progressed to being our Support Lead. Jodie is responsible for the day to day running of the helpdesk completing and responding to tickets that come into Escone.

A keen netballer Jodie brings a lot of confidence and youth know-how to the team in the way she approaches her work and colleagues. As well as walking her dog and being social with friends in her spare time.

Kay Chan

Kay Chan

Intuitive Lead

Kay is our dashboard master. Being the main port of call in Escone for working with our partner Intuitive, creating dashboard suites for our clients. Kay also helps out with support tickets and project work as required so is an all-rounder! Outside of work Kay can be found working on her classic mini as well as keeping active.

Kay is a big fitness inspiration at Escone as she regularly participates in Tough Mudder challenges as well as cycling and CrossFit.

Sam Michie

Sam Michie

Support Analyst

Sam is our friendly front-line ticket navigator. Being the first responder to help resolve helpdesk queries from clients. Sam has grown a lot since joining Escone and has developed a deeper knowledge of OpenAccounts and eBIS as well as regular inputs to project work.

Outside of work, Sam enjoys spending time with friends and family whether that’s going for food or drinks and being social. If you need to know anything about The Simpsons, Sam is your girl!

Darren Simpson

Darren Simpson

Business Analyst

Darren does a bit of everything around here. Managing client projects, end to end process analysis, scoping and testing as well as general support. Another friendly face around Escone, Darren has been with us since 2018.

A big football and music fan and a fun fact – he was stood behind the French goal when James McFadden scored that wonder goal!

Douglas Stewart

Douglas Stewart

Business Application Support Analyst

Douglas helps our clients operate at their peak with eBIS and OpenAccounts by aiding their queries. Solving their problems and making sure they are supported is what Douglas does best – he is a great team player. Working with Kay on our Intuitive support and project delivery, he is also involved in aiding with more technical issues and software deployments.

Outside of work Douglas is a fan of painting, playing musical instruments and socialising with friends.

Ewan Stewart

Ewan Stewart

Head of Customer Development

Ewan joined us in 2020, working remotely from Edinburgh. He is our marketing and sales coordinator working with current and potential customers to keep Escone’s name out there.

Outside of work Ewan is very active playing semi-professional rugby for the Boroughmuir Bears and attending the gym regularly. He also enjoys socialising with friends, being outside in general and reading.

Leon Mackenzie

Leon Mackenzie

Apprentice Support Analyst

Leon joined Escone Solutions in 2021 as an apprentice to get stuck into assisting with helpdesk support tickets, providing first-line support to clients, and assisting the team with client reporting. Leon has been a terrific addition to the Escone team, he has settled in well and is an active presence in the office.

In his spare time, Leon likes to listen to podcasts and music, read whatever has caught his attention and even play some chess when he can.

We have experience where it counts.

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