Escone Solutions has announced a new partnership deal with one of the UK’s leading Business Software and Services companies.
Escone will join with Advanced Services as part of a strategic goal to expand its helpdesk support services for a growing client base.
The Aberdeen-based company, established in 2015, specialises in providing clients with super user application helpdesk support, system implementation, and strategic planning as well as workplace application solutions. The company helps clients re-think their processes and procedures, bringing stability with a view to improving business performance and end user experience.
With Escone’s specialist knowledge and experience with OpenAccounts and eBIS, the new partnership with Advanced will complement the existing portfolio of services and products Escone offers. In addition, to further bolster their suite of applications, commencing 2022, Escone will be introducing Cloud Financials, a cloud-based financial system that empowers finance leaders by providing a holistic view of business performance.
Mike Charles, Director and Co-founder of Escone Solutions, commented: “The decision to become a TruePartner with Advanced was a simple one, having worked with Advanced products for more than 20 years. A large part of our expertise comes from working with clients and their Financial Management Systems, so we took the opportunity to assess our long-term strategy and the future of these systems.
“Partnering with Advanced and offering Cloud Financials was a logical step and this mutually beneficial partnership will allow an opportunity to offer collaborative services that will bring true value to our clients and help develop stronger relationships in the future.”
Suzi Gerrish, Channel Sales Manager at Advanced, said, “We are excited to welcome Escone Solutions to our partner portfolio at Advanced. Escone offers a first-class solution delivered by an experienced team who can successfully enhance our customers experience, allowing them to optimise resources and grow their business whilst driving improvements. We look forward to the future and the opportunities this partnership can bring”.
Escone’s partnership with Advanced comes just months after a series of new contract wins were announced earlier this year. Escone secured a major contract with the UK’s biggest sofa retailer, DFS, as well as two exclusive contracts with Lincolnshire Housing Partnership (LHP) and Aberdeen based charity VSA.
The recent growth underpins Escone’s focus on cementing its position at the forefront of the business application support market.
With over 25 years top level experience as both software provider and customer, Escone Solutions thrives in partnerships with businesses working alongside as a team, bringing the personal touch acting as an extension of their clients’ teams.