Support

Escone Assist ™ is our Business Applications Help Desk Solution, providing support remotely for our happy customers.

Help
& Maintain

Help
& Maintain

If you currently use OpenAccounts or eBIS, Assist™ will give you access to a team of experts with years of super user experience that would be an expensive overhead if employed directly.

Assist™ doesn’t just apply to OpenAccounts and eBIS though. Regardless of your business system, our team of application analysts will act as internal super users for your business systems. We work quickly and effectively to provide the ongoing support and maintenance required to ensure your business systems continue to operate smoothly and efficiently. You may already have an agreement with your software provider, but our Escone Assist™ team will operate as your single point of contact for any issues that arise, providing internal support and managing support issues that require the provider’s input.

Learn how we have brought real value to our customers businesses.

Experience where it counts.

Want to know more?

Get in touch to find out how we can provide a solution to help your business.